17 Synonyms for “Customer Service Skills” on Your Resume

Are you looking for suitable ways to show you have great customer service skills?

Maybe you’re concerned that the phrase is a bit generic or overused.

Fear not! It’s not your only option, and this article is here to help you explore others.

We’ve gathered a list to show you how to say you have good customer service skills on a resume.

Customer Service Skills Synonyms

  • Client satisfaction proficiency
  • Excellent aptitude for service
  • Client care expertise
  • Passion for customer service
  • Customer interaction abilities
  • Patron support skills
  • Consumer assistance competence
  • Customer relations proficiency
  • Supportive communication skills
  • Customer-centric abilities
  • Patron relationship management
  • Client-focused proficiency
  • Consumer engagement skills
  • Service-oriented abilities
  • Client rapport building
  • Customer interactivity skills
  • Client collaboration skills

KEY TAKEAWAYS

  • “Customer service skills” is correct and often works well when you know you’ll be working closely with customers.
  • Try “client satisfaction proficiency” to be unique and interesting when writing your resume.
  • You can use “excellent aptitude for service” to demonstrate how keen you are about working with customers.

So, keep reading to learn professional words for “customer service skills.” We’ve touched on the best two alternatives to show you how to explain that you enjoy working in customer service.

Alternatively, you can skip to the final section to learn if the phrase is correct. Then, you’ll be able to understand whether it’s worth it to put on a resume.

Client Satisfaction Proficiency

To demonstrate strong customer service skills, you could say “client satisfaction proficiency.”

After all, what’s more clear than that? It’s formal and direct, showing that you will always strive to satisfy your clients and customers.

When an employer sees that, they’ll be much more likely to consider you for an interview. Of course, this only applies if they’re looking for employees who will work face-to-face with customers.

Generally, the more satisfied your clients are, the more likely they’ll be to stick around. So, you should use something like this when you have a proven track record of customer retention.

It’s ideal because it shows you care about customers and have excellent communication skills to go with it.

Also, it’s worth reviewing these resume examples to learn more if you need help:

My client satisfaction proficiency is second to none. I have one of the best levels of customer retention in my old workplace.

I am great when it comes to client satisfaction proficiency. I’m also happy to teach my peers more about it if necessary.

Excellent Aptitude for Service

Another way to say “customer service skills” is “excellent aptitude for service.”

This is a great phrasal alternative that suggests you’re keen and ready to work with customers.

For the most part, you can use “service” here to show that you’re always willing to work with others. It shows you’re quite compassionate and willing to hear your customers out.

Generally, you should use this to impress recruiters hiring for customer-facing positions.

It suggests that you’ll go above and beyond when dealing with new and old customers.

Ideally, this works when you’re able to prove what you can bring to the table. So, you might want to come up with some evidence to show that you have an aptitude for service!

You can review these CV examples if you still need help understanding it:

I have an excellent aptitude for service that follows me in every workplace. I’m so excited to meet new customers.

My excellent aptitude for service helps me to stand out against my peers, and I’m ready to see what I can do next.

Is It Correct to Say “Customer Service Skills”?

It is correct to say “customer service skills.”

It’s a good phrase to include on a resume. After all, it shows that you work well with customers, so you’re looking for a job that allows you to demonstrate that.

Naturally, this works best when going for customer-facing roles.

You can review these CV samples to learn a bit more about it:

I have great customer service skills to bring with me. I’m sure I’ll be a great fit for your team.

My customer service skills are unmatched. I always manage to appease even the most frustrated of customers.

Generally, it’s important to show you have customer service skills.

Of course, this doesn’t apply if you’re looking for a job that doesn’t involve many customers.

Also, it’s worth mentioning that these skills are a strength. Not everyone has them, so you should always write about them if you do!

Finally, make sure you don’t hyphenate “customer service” when using this phrase. It would be incorrect to do so!

For example:

  • Correct: Customer service skills
  • Incorrect: Customer-service skills

Before you go, you should bookmark this page! Then, you can remind yourself of the best phrases to replace “customer service skills” in your resume.